Frequently Asked Questions
Can’t find what you’re looking for? Contact our Customer Care below.

Call our Customer Care Team

+1 800 223 7610 (Americas)

+39 02 4399 8986 (International)

Email Customer Care

care@eco-eyewear.com

Press and Social Media Collabs

social@eco-eyewear.com

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Shipping

We offer free shipping! Your order will usually take 5-6 business days to arrive. If you have questions about your order or delivery, get in touch with us at care@eco-eyewear.com.

Returns

We think you’ll love your new frames! But if not, you can decide to return any product purchased on eco-eyewear.com for a full refund within 45 days of receipt. Reach out to us at care@eco-eyewear.com with your order number and request. We will send you your return label and instructions. (We're working on an online return center experience coming soon)

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Privacy Policy

We don’t give out or sell your info to anyone else. When we’ve got something great to share, you’ll receive occasional newsletters from us. (You can always unsubscribe.)

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Customer Service

We’re always here to help! If you need more info or have questions for us, get in touch at care@eco-eyewear.com.