Frequently Asked Questions
Can’t find what you’re looking for? Contact our Customer Care below.

Call our Customer Care Team

+1 800 223 7610 (Americas)

+39 02 4399 8986 (International)

Email Customer Care

care@eco-eyewear.com

Press and Social Media Collabs

social@eco-eyewear.com

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UV Protection & Polarization >
Our Materials >
Shipping

We offer free shipping! Your order will usually take 5-6 business days to arrive. If you have questions about your order or delivery, get in touch with us at care@eco-eyewear.com.

Returns

We think you’ll love your new frames! But if not, you can decide to return any product purchased on eco-eyewear.com for a full refund within 45 days of receipt. Reach out to us at care@eco-eyewear.com with your order number and request. We will send you your return label and instructions. (We're working on an online return center experience coming soon.)

Read more.

Privacy Policy

We don’t give out or sell your info to anyone else. When we’ve got something great to share, you’ll receive occasional newsletters from us. (You can always unsubscribe.)

Read more.

Customer Service

We’re always here to help! If you need more info or have questions for us, get in touch at care@eco-eyewear.com.

Sizing

All our products list a size – but what does ‘size’ mean for glasses and sunglasses? The size we list is the frame’s lens diameter (in mm): the width of one lens at its widest point.

A frame shouldn’t be too small or too large. A frame that looks big will also feel heavier and might make you feel uncomfortable.

Frames that are too large may also make your eyes look smaller than usual. But our best advice of all – wear what makes you feel good!

General Size Guide:
Narrow → 40-48 mm
Average → 49-54 mm
Wide → 55-58 mm
Oversized → above 58 mm

UV Protection & Polarization

Ultraviolet (UV) eye protection matters! UV radiation from the sun can damage your eyes and contribute to eye problems. To protect your eyes, look for sunglasses that block both UVA and UVB rays. All Eco sunnies do this!

The color of the lenses and degree of darkness the sunglasses provide don’t affect the frame’s ability to block UV rays. It’s a coating on the lens itself, not the coloring.

Polarization is a special coating on some sun lenses that blocks glare from light reflecting off flat surfaces. It’s really effective when you’re outdoors a lot and are on the road or near water. Polarized sunglasses are great for improving comfort and visibility in strong, intense light.

Our Materials

Eco glasses and sunglasses are all made from sustainable materials.

Castor Seed Oil
Our biobased frames are crafted using castor seed oil. This makes them lightweight, comfortable, and sustainable. The material is even approved as a plant-based, eco-friendly ingredient by the USDA.

Recycled Steel
Our Recycled material comes from 95% recycled stainless steel and has a UL Environment Validation™. The certification confirms that we’re using recycled metal materials.

Recycled Ocean Plastics
Our Ocean frames are created from recycled ocean based plastics, collected by fishermen and local communities with Waste Free Oceans. Because plastic has no place in the ocean!


Learn more about our Eco materials here!